Shipping
Free shipping on every order. We ship across the United States at no cost to you — always.
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Processing: orders are dispatched within 24 hours.
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Delivery: typically 5–8 business days.
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Tracking: you'll receive a tracking number by email as soon as your order ships.
Returns & Refunds
30-day money-back guarantee. If you're not completely happy with your order, you have 30 days from delivery to return it for a full refund.
- To start a return, email support@novahomeco.shop with your order number.
- We'll walk you through it — no complicated forms.
- Refunds are issued to your original payment method once the return is received.
Questions?
Email us anytime at support@novahomeco.shop and we'll reply within 24 hours.